Crises in higher education happen often. Can we learn how to manage them? Some crises are deeper and, for that reason, richer in lessons than others. Such is the case of CEU.
In 2018, the Central European University was confronted with a political situation jeopardizing its very existence. Immediately, CEU's leaders were faced with a double emergency: externally, they had to respond to the absurd and violent threats from a powerful government; internally, they needed to address the anxiety of its staff and students and maintain continuity of mission-driven operations despite the crisis.
Two years later, in the middle of the move to another country, a global pandemic hit, adding another crisis. While CEU's case is particular, crises with various sources happen in many higher education institutions, ranging from political instability to natural disasters or financial collapses.
As the universities scope of activities and responsibilities are expanding, so are the opportunities for crisis. Our institutions must be crisis ready, regardless of their location, size, or specialization. Effective management of a crisis is not a single person’s job but requires a whole team with complementing skills and knowledge. Generic or adapted preparation for crisis lays the foundation for how the crisis is managed and the effects it has on the university's stakeholders.
This course aims to contribute to the preparedness and resilience of OSUN institutions by providing staff with an understanding of crises management and the tools needed to do their part in a crisis situation. It explores the main conditions to effective crisis management: strategic planning, management teams with diverse expertise, sound communication, and empathetic leadership. It also looks at theories dealing with organizational learning as well as psychology theories related to institutional trauma.
Preparing for the unknown: defining and examining different types of crises, risk planning, strategic planning ensuring team resilience and agility;
Communicating your plan: effective communication to different internal and external stakeholders, addressing fears and communicating facts, using media to transmit your message;
Post-crisis management: addressing organizational trauma, analyzing crises response as the basis for strengthening preparation for the future.
January 26-February 19, 2022 (twice per week)
Deadline for applications: January 18, 2022
The course is suitable primarily for OSUN staff members with management responsibilities. However, other colleagues interested in the topic but without current management responsibilities can also apply.
DID YOU KNOW?
The Open Society University Network (OSUN) is a global network of educational institutions that integrates learning and the advancement of knowledge—in the social sciences, the humanities, the sciences and the arts, on undergraduate and graduate levels—across geographic and demographic boundaries, promotes civic engagement on behalf of open societies, and expands access to higher education for underserved communities.