Quality Assurance in Higher Education: A Course for University Administrators

COURSE RATIONALE

Quality assurance in higher education has gained increasing importance in the last decades with the states moving towards a ‘steering from the distance’ approach, placing the primary responsibility for quality management on higher education institutions themselves. At the same time, the number of stakeholders defining, and demanding, quality is on the rise, and ever-increasing internationalization adds an extra dimension to institutional thinking about quality.

Universities are required to set up and maintain internal quality assurance systems, engage stakeholders and maintain compliance with legal requirements and accreditation standards. University administrators at all levels play a key role in institutional efforts to maintain and enhance quality. They are instrumental in assuring that the university-wide approach to quality is data-driven, implementable through efficient processes, and oriented towards continuous improvement.

This course aims to offer university administrators solid knowledge on quality assurance standards and best practices, with the goal of helping participants perform better in their jobs and contribute to quality enhancement at their institutions. It focuses in particular on the role non-faculty actors (quality assurance managers, administrators, students, and external stakeholders) play in ensuring the quality of university education.

By the end of the course, participants will become familiar with good practices of quality assurance and enhancement at university level and will be able to reflect critically on the QA system in place at their own institutions.

COURSE CONTENT

  • Overview of quality in higher education: Definitions of quality and purposes of quality assurance.
  • International, regional, and national standards and guidelines of quality assurance. Role of state, quality assurance agencies and professional accrediting bodies.
  • Internal quality assurance: organization, community engagement, policies and processes.
  • Linking mission, strategic planning, and resource allocation. Assessment and feedback loop
  • for continuous improvement.
  • External quality assurance: self-study, accreditation, external peer reviews, benchmarking.
  • Institutional research for quality measurement and enhancement: data collection and analysis
  • Quality of teaching and research: academic unit reviews, program reviews, faculty evaluation, promotion criteria, course and supervision evaluations, entry and exit surveys.

COURSE LEADS

Tatiana Yarkova

Academic Secretary and Director of Strategic Planning

Central European University 

Pușa Năstase

Senior Program Manager

Central European University

TARGET AUDIENCE

The course is particularly relevant for: university administrators regardless of seniority or position, faculty with administrative roles related to QA, students involved in university governance.

COURSE DATE

Period: May 18-June 11, 2022 (twice per week)

Deadline for applications: May 9, 2022

HOW TO APPLY

Participants have to apply via CEU's online application platform. 

START YOUR APPLICATION

DID YOU KNOW?

The Open Society University Network (OSUN) is a global network of educational institutions that integrates learning and the advancement of knowledge—in the social sciences, the humanities, the sciences and the arts, on undergraduate and graduate levels—across geographic and demographic boundaries, promotes civic engagement on behalf of open societies, and expands access to higher education for underserved communities.

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CONTACT US

For any questions and suggestions write us at:

OSUN-HE-Certificate@ceu.edu or

nastasep@ceu.edu